Countries opening up, countries locking down - times are uncertain to say the least. Anyway, the numbers in the Canary Islands are really good, and provided you can show a negative covid test result, you are welcome to holiday on the Canary islands. So, if you plan to visit Gran Canaria this winter, here's everything you need to know.

Gran Canaria travel requirements

All visitors aged six and over that arrive in Gran Canaria on or after November 14th, and are staying at a hotel, bungalow, holiday let or other tourist accommodation, must have been tested negative for Covid-19 in the 72 hours prior to travel. The type of tests that are valid are PCR tests and antigen tests that are approved by national health authorities and come with a detailed certificate. 

The certificate must include the date and time that the test was administered, the person's identifying data, the authorised verification centre and the negative test result. It can be printed or digital.

The quick antigen tests with no certificate are not good enough and antibody tests are not valid because they do not detect an active case of the virus. However, if you have already had Covid-19, an official serological test certificate showing you have antibodies is valid.
 

If you come to Gran Canaria without a test result, you will only be able to leave your room or apartment (or camping) to get a test. The reception will inform you of the nearest place to get a official test done.

You also have to fill out the online Spanish Health Form in the 48 hours prior to travel, and download the Radar Covid app and keep it on your phone during your stay and for two weeks after you return home.

If you are not staying in tourist accommodation, for example if you stay with friends or family, or in your own property, you are not obliged to have a test but are encouraged to at least have an antigen test prior to travel.

The Canary Islands have their own website with more Corona information here: https://www.hellocanaryislands.com/coronavirus/ .

Gran Canaria Covid rules

The mask rules in Gran Canaria are simple and almost everyone follows them in public. Mask use is obligatory for everyone aged six and up in all public places except when you are...

  • Sitting or lying in one place by the pool or on the beach
  • While exercising
  • While eating or drinking at a bar, restaurant or cafe. You don't have to wear your mask between sips or mouthfuls. 
  • When you are in a rural or remote area and there is nobody around you (when hiking or walking a dog, etc). 
  • While smoking at designated smoking points or a spot where you can remain more than two metres from others. You can't walk and smoke on the street. 

In bars and cafes you have to wear your mask to go to the toilet, walk to your table, etc. Some restaurants with terraces have a designated smoking point and others just don't allow smoking at all on the premises.

Gran Canaria curfews and opening hours

Nightclubs and late night drink bars are closed and will likely remain so for most of 2020/21. Bars and pubs have to close at 01.00 and cannot accept new customers after midnight. Live music is allowed provided social distancing is possible in the venue. There is currently no curfew in Gran Canaria as the Canary Islands have the lowest virus case numbers in Spain and are exempt from the national curfew. However, social groups are limited to a maximum of 10. 

Gran Canaria mask exemptions

If you are exempt from using a mask on medical grounds you will need a signed doctor's letter or certificate as the police are asking for them and most shops wont let people in without them. These letters must be signed and theoretically need to be translated into Spanish by an official translator. 

What hotels and restaurants are open in Gran Canaria?

A lot of hotels and apartment complexes in Gran Canaria closed during the summer and many don't plan to open until the recovery in tourist numbers is looking solid. There is now useful directory of places that have opened but we have tried our best with this directory. It uses information crowd sourced from the the members of our Gran Canaria Facebook Group. Most restaurants are now open or plan to open in the near future.

Renting a car in Gran Canaria

Long experience has taught us that the cheapest car rental deals are rarely value for money and often just a cover for bare-faced scams. Many of our group members have reported that cheap car hire companies  use bogus charges for damage, excess fuel charges, extra insurance demands and all sorts of other imaginative ways of getting money out of their clients.

Our members consistently advise each other to avoid GoldCar, EuropCar and Inter Rent. Be aware that if you use a cheap car rental website, you often don't know who you are signing up with until it is too late.

Our advice is to use reputable local companies. The cheapest deals are often with Autoreisen and Plus Cars while Cicar is also a good option if slightly more expensive. The best value option is often to use a specialist car rental broker who provides a quality car, personal service and enhanced insurance cover as standard. We recommend this service.

Gran Canaria airport transfers

Companies like Hoppa that offer the cheapest possible Gran Canaria transfer service are often unreliable because they automatically pass ylour transfer on to a local company. However, they also take a big commission so the local operatorsd don't liuke working with them. If there is a double booking or a shortage of cars, you are likely to get picked up late of left in the lurch. 

To avoid this, it's myuch better to book with a local operator who who can talk to directly if you need to make a change or if something goes wrong. We recommend this local service because they are good value, reliable and can communicate in several languages.  

Booking Excursions in Gran Canaria 

A lot of Gran Canaria excursions have gone into hibernation or cut back their timetables significantly. It is therefore important to use a reliable excursion booking service and to book in plenty of time to allow for changes to schedules. We'd advise against using unlicensed street excursion vendors because of the current uncertainty.

Our online excursion booking service allows you to book in advance with a secure payments system and is provided by a quality excursion booking company with excellent personal service and full cancellation refunds. 

Public transport in Gran Canaria

All public transport is running in Gran Canaria although there are less taxis on the road than during normal times. Taxis accept both card and cash payments. 

You can pay for bus journeys on board the bus using a debit card (but not with cash) or get a travel card from a bus station for significant savings. The yellow buses in Las Palmas don't accept card payments or cash so you need to get a travel card from the bus station. 

Published in News

 

Gran Canaria's biggest music event, the annual Bioagaete festival, can't happen this year due to Covid-19.

However, the organisers have decided against taking a well-deserved year off and have instead launched a charity music playlist.

Dubbed the BIODISCO, it features 18 new songs from local famous singers and bands that always play for free at the festival.

To listen to the BIODISCO, please go here and make a small donation to the Bioagaete Foundation. The money raised goes to local families who have been left in need due to the Coronavirus, and to street children in Senegal. 

 

Published in News

Britain remains on track to leave the EU on January 1st 2021 and this will affect both British visitors and tourists, and British residents in Gran Canaria and the Canary Islands. 

From January, British visitors will have to use the non-EU passport queue at Gran Canaria airport and will be electronically logged in as a visitor to the Schengen Area

British citizens will only be allowed to spend 90 days within the Schengen Zone during a rolling 180 day period. This won't affect most holidaymakers but does pose a problem for those who plan to spend the winter in the Canaries. For example, you cannot avoid the 90 day limit by popping to Marrakesh for the weekend or spending a week back in the UK.

British citizens will not require a visa for entry for stays of less than 90 days, and where they will not be working. However, they will have to pay for the EU Visa waiver scheme to be called ETIAS. This will start at some point in 2021 and cost about seven euros. 

Pets: The EU Pet passport scheme will no longer be valid for British citizens and the new rules are not yet clear.

Roaming Charges: UK telecoms firms are not obliged to keep up with flat roaming charges but some have said that they will. 

Driving Licences: For now your UK driving license will be valid for car rental in Gran Canaria. This may change in the future but is unlikely. Residents should swap over to a Spanish license before the end of 2020. 

Healthcare: British citizens will no longer be included in the European Health Card (EHIC) system and will have to pay for comprehensive travel insurance that includes cover for any preexisting conditions. 

Customs: All good purchased in the UK will be subject to inspection and relevant import taxes. 

British Residents In Gran Canaria

All UK citizens should register with extranjeria and make sure that they are registered as permanent residents if possible. You can now swap the little bit of green NIE paper for a TIE card complete with photo; this is not obligatory but does give you legally valid photo ID with having to carry your passport at all times. 

Published in News

Gran Canaria buggy tourMorning or afternoon, a Gran Canaria buggy tour is the way to see Gran Canaria through fresh eyes and yes, the odd cloud of off road dust. This is the thrill seeker's Gran Canaria tour and it takes right into the island's heart away from the resorts. 

The Buggy Tour goes every morning from 10-12:30 and every afternoon from 13:30-16:00. Return transport is included from your hotel in all resorts in the South of Gran Canaria.

The buggies are very easy to drive and control and you can book one for yourself or fit two to a buggy. The buggies are in great condition and fully insured. Their small size and maneuverability means that the tour takes you to places that you just can't reach by car or bus. 

o 1bd23ihuu1nqft801l9cnok194qa 555x320You are in control as you drive through the rugged Gran Canaria mountains over rough terrain and you'll get a great overview of the islands rock formations, steep valleys, cave houses and mountain roads. The tour also includes stop that teach you about Canarian culture. Bring a camera or even better a GoPro because you are going to want to record the experience and the views.  

Book this wildly popular Gran Canaria buggy tour right here and reserve your spot in advance for just a small deposit. You won’t find it cheaper anywhere in the resorts.

Gran Canaria speedboat charterIf you want the full private boat charter in Gran Canaria, this is your trip. Book a private Luxury VIP speedboat with captain so all you have to do is party like a movie star

The boats depart from Puerto de Mogán marina and transers are included. 

Three-hour time slots are twice daily from 12.00 to 15.00 and 15.00-18.00. There is also a speedboat that holds up to 12 people plus the captain and six hours bookings are available for both. Transport is included from your hotel in most resorts in Gran Canaria, including Playa Del Ingles, Puerto Rico, Maspalomas and Meloneres.

A private boat tour allows you to explore the coast of south Gran Canaria at your own pace and in style. The tour takes you to a secluded beach and to a set of caves that are superb for swimming and snorkelling (snorkels are provided). 

Sangria, beer and soft drinks are included along with light bar snacks and lunch. You are also free to bring your own desired drinks or food. Both boats have a music system with Radio and MP3 and you can bring your own music to play via a bluetooth or cable connection.

This private Gran Canaria boat charter is ideal for couples and families and also for corporate groups and stag and hen dos. 

Return transport is included from your hotel in most resorts in Gran Canaria, such as Playa Del Ingles, Puerto Rico, Maspalomas and Melonares.

Party in style on your own private boat in south Gran Canaria; book here to reserve your day with total security...

There is no UK government travel advisory against travelling to the Canary Islands but UK citizens must isolate for 14 days after returning.

Published in News

Here are four tourists who are currently spending their holidays in the south of Gran Canaria. They talk about wearing masks, social distancing, travelling in airplanes and going through airports, using shops and enjoying restaurants. All of the interviews were done on July 21 2020. (At the bottom of this article you'll find useful links to more information.)

In English, at Puerto Rico:

In English, at Amadores Beach:

In German, at Maspalomas:

In Dutch, at Puerto de Mogán:

 

Here is more handy information regarding the rules and regulations:

Published in News

Gran Canaria Info has teamed up with the island's best independent car hire company to offer you the best service in Gran Canaria..

It's a simple, personal service that delivers the right car to the right place with absolutely no hidden costs. 

Please not that we don't say that this is the cheapest car hire on the island. However, the combination of full insurance, no-wait airport service or resort delivery and 24-hour assistance makes it the best value car hire service we known of in Gran Canaria. 

Here are the main benefits...

  • Multilingual service with 24/7 Personal Travel Assistance
  • Full All Risk Insurance SCDW with zero Excess
  • FREE Cancellation, and NO Deposit or NO hidden fees guaranteed
  • Wide Variety of cars; Small, SUV, Cabrio etc…
  • Airport pickup (met at arrivals) or free delivery at your accommodation in resort areas. Drop off anywhewre on the island.
  • No Desks, or waiting at the airport. Personal service in 2 minutes you're on the road. Help with your luggage and no need to search the car for yourself.
  • Clean and disinfected cars

To ask for a quote at the best possible price, please contact Mister Gran Canaria Car Hire (Nick) and use the Discount Code “GC-INFO” 

Ask for a quote from Nick via Whatsapp

Or fill in this form and Nick will be touch very soon...

Published in Transport, News

With travel just starting back up after Coronavirus lockdowns all over Europe, lots of people are asking if it is a good idea to travel to Gran Canaria on holiday. For many people summer and autumn of 2020 are an excellent time to come on holiday to Gran Canaria.

The beaches are quiet in a good way, hotels are relaxed and not crowded, plenty of shops and restaurants are open and more open up every day. 

Real visitor experiences from summer 2020

Members of our Gran Canaria Facebook Group have already arrived in Gran Canaria and shared their experiences. They are almost all completely positive...

 "Dont be put off coming here, we flew from Luton yesterday, the flight is actually alot more pleasent with restrictions in place, more space on the plane & the staff are extra helpful.
Everyone has been welcoming in Mogán and we've been greeted with open arms, restaurants are table service (which i prefer) the beaches are open, shops are open as long as you wear a mask inside, restaurants a mask isnt needed. If i was you id get over here while its still quiet to be honest its been amazing".

"Here for almost two weeks now. Its very relaxed, not many tourists yet. If you like to go wild and searching for nightlife think you may be at the wrong spot at this moment.And the mask wearing is very good to do. Just follow the rules and its all ok. More things opened the last few days, so that good progress

"Places are slowly opening up, some hotels restaurants and bars. The weather is very hot and it's good to see people arriving on the island again"

Ok, but what about all the problems?

Let's have a look at some of the main concerns about travelling to Gran Canaria in 2020

My insurance isn't valid: Many insurance companies have changed their terms and conditions so it is definitely worth checking that yours covers Coronavirus-related issues. There are insurers that offer decent coverage. ASDA in the UK seems to offer a good policy at the moment. 

You have to have a Covid-19 test? At the moment all you need to visit Gran Canaria fill in this online form and download or print the QR code it generates. Do it within 48 hours of travelling. 

Flights keep getting cancelled: Ryanair, EasyJet and WizzAir seem to be following their schedules well but there have been some cancellations. These will get rarer as the travel industry gets going agian. 

Traveling by plane is dangerous: There is little evidence that people catch Covid-19 on planes. They have high-quality air filters and airflow that prevents droplets from spreading within the cabin. 

Spain has lots of Coronavirus: Parts of Spain was hit hard by the initial wave of the virus but it reacted well and levels are now low and dropping all over the country. In Gran Canaria the virus never really got into the population and the island always had one of the lowest Covid-19 levels in Europe. 

We'll need to wear masks all the time: You only have to wear masks in Gran Canaria when you can't stay more then 1.5 metres from other people. Basically this means that you only have to wear them in shops, supermarkets and indoor areas of hotels where people tend to gather. You don't have to wear them around the pool, by the beach or walking around outdoors. Read our a guide to evefrything you need to know about masks and distancing in Gran Canaria

Nothing is open in Gran Canaria:  Half the hotels in the Canary Islands will be open in August and many apartment and bungalow complexes are already open. Shops are mostly open and more restaurants and bars open every day. You won't be wandering around a ghost resort because the locals are taking advantage of the summer to visit, and tourists are now flying in every day. Hotel swimming pools and beaches are open. 

My accommodation isn't open: This is a genuine concern as some places shut down completely and aren't answering their email. Some travel agencies are also struggling to contact the places they have booked guests into.  We've put together a list of places that we know are open and suggest that you try to contact your hotel or bungalow via Facebook, email and the telephone. As places get ready to open they start top check their emails and answer the phone. If you plan to book, contact the hotel or apartment before you book via a travel agency as some are taking bookings without checking opening dates. 

If you are after a party-holiday with dancing until dawn, you should probably wait for a year or so before coming to Gran Canaria. But if you want a relaxing holiday in the sun with plenty to see and do, it might just be the best time ever to visit Gran Canaria. 

Published in News

When do you have to use a mask in Gran Canaria? 

 

Outdoors: Masks are necessary in outdoor public places where you can not maintain a DISTANCE OF 1.5 metres FROM OTHER PEOPLE (excluding the people you are living/staying with).
So with consideration it is possible to move around in many areas WITHOUT a mask on.

Indoors: Masks are now obligatory in all indpoor public places even if you are alone. Places like shops, restaurant toilets, malls, receptions areas, offices, etc.

Alway carry a mask with you when you go out as you never know when it might be needed.

If you end up in a situation where you should have on a mask but are not wearing one, the fines start from 100 euros up to 30,000 (Ley de la Seguridad Cuidadana - and yes there have been over 600,000 sanctions issued under this law since the beginning of the Covid-19 outbreak in Spain for 'disobedience or resistance of authority').

Recommended masks can easily be purchased in a pharmacy and in some supermarkets. Prices start from under 1 Euro.
Fabric masks (those that provide the same level of protection as the recommended masks) can also be purchased and used but also check they fit correctly (firmly) around your mouth and nose.

Mask are mandatory for everyone six years or older and are recommended for 3 to 5 year olds. Under 3 years not required.

If for medical reasons you can not wear a mask you must carry with you a medical exemption letter from your doctor.

An option for those people may be a face visor, not ideal but better than nothing for the wearer and the people around them. Also before travelling check with your airline about thier in-flight mask requirements. I only looked at Easyjet and thier FAQs said "If you are unable to wear a face mask for medical reasons you will be exempt from doing so as long as you have a medical exemption letter from a doctor stating that you cannot wear a face mask (which must be available on request for airport staff and crew to see) and also that you are fit to fly".

Do you need a mask in bars and restaurants? 

People don't need to wear masks when 'eating and drinking' in bars and restaurants. You do have to wear then when you head to your table and while ordering your first drink or food. When it arrives you can take the mask off. 

You still need to use a mask in common areas such as the corridor/toilets (where you can't maintain the 1.5m distance).

People will need use hand sanitizer at the entrance of a bar or restaurant and to wait to be seated (their table cleaned before they sit down). Table service - bars and restaurants have to operate 'table service'. 

Menus - Traditional format menu cards are not currently allowed. You may find 'QR codes' to access the menu online, printed menus on disposible place mats or, menus displayed on the wall. Some restaurants also provide throwaway meus on paper. 

Do you need a mask in shops and supermarkets? 

Generally they require wearing of mask and use hand sanitizer when entering a shop, office, bank, pharmacy, shopping centre or supermarket.

Many shops do not allow clothes to be tried-on in the shop, but do allow items to be returned if not suitable.

Supermarkets - Some are very strict and have expectations of how there customers will behave.

You MUST wear a mask.

You MUST wear the supplied disposible gloves when handling fruit and veg.

At the checkouts only one person served at a time. It will something like:
- Queue with the required distancing.
- When it is your turn, i.e. only after the person in front of you's shopping has been scanned. Put your trolley or basket by the END of the conveyor belt and unload it from there.
- Do not move forward until the person in front of you has completely finished and taken away thier bags. Then go right through to the other end and load your bags. They prefer payment by card (contactless or with pin).

Banks - Check opening hours, many have only limited times open to the public, the remainder of the day will be 'by apointment'. ATM machines are working as normal.

Distancing and mask use on the beach and by the pool

On the beach - Check and respect the rules of each municipality, and keep a 1.5 metre distance between you and other people/groups. Any equipment/sunbeds must be cleaned before and after each use. Popular beaches have information boards posted by the entrances with specific rules. 

Hotel and Community pools - will have limited capacity and rules to follow in addition to the 1.5m rule. Make sure you know the rules if you use them.

Distancing and mask use in hotels and apartments

Each will have its own internal rules. Ask for them when you arrive. Wear a MASK in busy common areas such as reception and lifts.

CAPACITY LIMITS:

All establishments have a capacity limits of the number of people allowed.

If full to capacity, you will be asked to wait. Although I have not happen very often.

Mask use on Gran Canaria buses and in taxis and cars

Masks must be worn on all public transport and in taxis and private buses. Also in all Spanish airports and bus stations.

Cars - If you own or hire a car and if any person in that car is not staying in the same accomodation, then everyone in the car must be wearing a mask and you must sit yourselves in seats with the maximum distance possible between each other (these seating rules also apply to passengers in a taxi)

Airports - In the Spanish airports there are no baggage trolleys. The shops and cafes inside the airport are mostly closed. Duty free and one cafe may be open.

Car hire desks are open. ATMs are working. Toilets are open.

There are vending machines for water and snacks (taking cash or cards).

Social distancing rules in Gran Canaria 

If people from different households gather together, they must all wear masks. Any organised events will have special arrangements for distancing. Many local fiesta events have been cancelled

When directly talking face to face with anyone who is a stranger/cashier/official, they WILL expect you to be wearing your obligatory mask.

Respecting the local way in Gran Canaria

Many residents are concerned about visitors arriving and not following all of these current health based rules. Rules that are there for the benefit of everyone, resident or visitor.

Despite the rules there is every opportunity to welcome people here to have a lovely safe holiday in the sun.

So, PLEASE PLEASE, ALL VISITORS RESPECT THESE RULES. They are there to keep everyone healthy and virus free.

Residents have just spent 3 months living with very tough strict 'Spanish Lockdown Rules' and now the virus is under control here.

It would be so unfair to see all that effort ruined by visitors not following these current rules that do allow you to move around freely and safely.

Even if you see someone else not wearing a mask. Please don't think it means that it is not necessay, because the status of this island as a safe place to visit and to live will very quickly deteriorate.

Thank you Amanda Ockwell for the considerable amount of work that went into writying this guide and thank you again for letting us share it. 

Published in News
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